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Welcome to the home for real-time information on system status and availability for Mindful Feedback. 

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Past 30 Days

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Genesys Cloud Americas (US East)
Genesys Cloud Americas (US West)
Genesys Cloud EMEA (Dublin)
Transcription

Incident Timeline

This Week
Genesys Cloud Americas (US East) Genesys Cloud Americas (US West)
The scheduled maintenance for Mindful Feedback Genesys Cloud Americas (US East) and (US West) is now completed. 

Medallia Experience Orchestration will be performing routine maintenance on our Genesys Cloud Americas (US East) and (US West) services for 3h during the timeframe listed above. Please expect service disruptions during this time.

Genesys Cloud EMEA (Dublin)
The scheduled maintenance for Mindful Feedback Genesys Cloud EMEA is now completed. 

Medallia Feedback will be performing routine maintenance on our Genesys Cloud service for 3h during the timeframe listed above. Please expect service disruptions during this time.

Week of 10/04/2026
Genesys Cloud Americas (US East) Genesys Cloud Americas (US West)
The scheduled maintenance on Mindful Feedback is now completed. 

Mindful Feedback will be undergoing maintenance on this environment for 3h during the timeframe listed above. We do not anticipate any major downtime or user impact during this time.

Genesys Cloud EMEA (Dublin)
The scheduled maintenance on Mindful Feedback is now completed. 

Mindful Feedback will be undergoing maintenance on this environment for 3h during the timeframe listed above. We do not anticipate any major downtime or user impact during this time.